Pullman Santiago Vitacura, Santiago

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Key details

About the Hotel

Vitacura 3201, Santiago, Chile

Perfect

8.9

8.2

/10

4.3

“The location was fantastic, with amazing restaurants just a stroll away!”view full review

Amenities

Pullman Santiago Vitacura is a 5-star hotel that showcases extensive facilities including a 24-hour business center, fitness center, and outdoor swimming pool. The hotel also provides a convenient on-site parking option for guests. Guests can unwind at the lounge bar, which offers an array of beverages and light snacks.

Rooms

The hotel offers 395 rooms, each equipped with contemporary amenities such as flat-screen TVs and spacious work desks. Premium rooms provide access to the Executive Lounge with complimentary breakfast and snacks throughout the day. Exclusive suites feature breathtaking views of the Andes Mountains and chic designs.

Location

Located in the upscale Vitacura district, Pullman Santiago Vitacura sits a short distance from Santiago's central business area and luxury shopping centers. The hotel is also near cultural landmarks like Parque Bicentenario and Casa Costanera. Public transportation options are easily accessible for exploring the city.

Dining

The hotel hosts an array of dining options, including the renowned restaurant Las Araucarias, specializing in local cuisine. Guests can enjoy international dishes and a rich selection of wines at the hotel's bar and restaurant venues. Breakfast is served as a buffet with a variety of hot and cold options.

Wellness

Pullman Santiago Vitacura prioritizes wellness with a fully equipped fitness center and a heated outdoor pool. Guests can also take advantage of the on-site spa services offering a range of treatments. Additionally, yoga sessions are available for those looking to enhance their wellbeing.

Highlights

Location: Upscale Vitacura district, near cultural landmarks

Rooms: 395 rooms with Andes Mountain views

Dining: Restaurant Las Araucarias specializes in local cuisine

Wellness: Fully equipped fitness center & heated outdoor pool

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room View

2 persons

28 m²

1 King-size bed

Heating

Air conditioning

room details

Deluxe Room Two Queen Beds

2 persons

32 m²

2 King Size Beds

Heating

Air conditioning

room details

Executive Room Two Queen Size bed

2 persons

32 m²

2 King Size Beds

Heating

Air conditioning

room details

Superior King Room

2 persons

28 m²

1 King-size bed

Heating

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Santiago 3.6 km

Airports

Arturo Merino Benitez (SCL) 23.8 km

Aerodromo Rodelillo (VAP) 120.1 km

Underground

El Golf Subway 1.1 km

Alcantara 1.3 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Breakfast Experience

“I had the chance to enjoy the breakfast buffet, and it was amazing! It was truly the best breakfast buffet I've ever had in any hotel. The wide variety of choices included an omelet station, fresh fruits, cereals, and even a neoexpresso coffee machine to start my day right.” view full review

Spacious and Comfortable Rooms

“My stay in the Superior King Room was good. The room was spacious, clean, and had a comfortable bed. I appreciated the modern design and the mountain views from my room, made for a amazing sight.” view full review

Perfect for Relaxation

“During my stay, I enjoyed a relaxing in-room massage. The regular rooms had enough space to set up the massage table, providing a peace all around. The suites are particularly lovely for in-room treatments, making it a perfect choice for unwinding after a long day.” view full review

Rooftop Pool and Gym

“I loved the rooftop outdoor pool and the gym! It offered fine views, especially during sunset. It was a great way to unwind after a day of exploring, and the facility was well-maintained, providing an enjoyable fitness experience.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Public Bath
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Vitacura 3201, Santiago, Chile

Map view

Vitacura 3201, Santiago, Chile

City landmarks

Shopping Area

Costanera Center

1.4 km

Park

Bicentenario Park

1.3 km

Tower

Sky Costanera

1.3 km

Landmark

Rooftop drinks

630 m

Park

Araucano Park

2.4 km

Landmark

Gran Torre Santiago

1.5 km

Landmark

Mirador Pablo Neruda

1.0 km

Theatre

Teatro Municipal Las Condes

1.1 km

Church

Iglesia La Inmaculada Concepcion

710 m

Museum

Museo Interactivo Audiovisual MUI

900 m

Mall

Mall Parque Arauco

2.2 km

Landmark

Museo del Presidente Pinochet

890 m

Gallery

Sala de Arte CCU

1.2 km

Gallery

Patricia Ready Galeria de Arte

1.2 km

Gallery

Museo Ralli

1.3 km

Landmark

Grand Santiago Tower

1.4 km

Shopping Area

Casacostanera

940 m

Garden

Proyecto Jardin botanico Chagual

680 m

Museum

Fashion Museum Foundation

1.6 km

Landmark

KidZania Santiago

2.3 km

Square

Plaza Peru

1.2 km

Gallery

Galeria de arte Mundo Sur

620 m

Gallery

La Sala Galeria de Arte

640 m

Landmark

Artespacio Galeria de Arte

640 m

Market

Mercado Mastica Bicentenario

1.1 km

Landmark

Artium Galeria de Arte

670 m

Landmark

Cerro San Luis

1.6 km

Nearby

3303 Av Vitacura

Ok Market Las Catalpas

120 m

Alonso de Monroy 2869

Vinolia

590 m

Gallery

Galeria de Arte Jorge Carroza

600 m

Restaurants

Metissage

20 m

Avenida Vitacura 3187

Tante Marlene

110 m

Nueva Costanera 3100 Intersection with Av. Vitacura and Los Abedules

La Punta

140 m

Los Abedules 3016 Vitacura

Lagerhaus Vitacura

80 m

Avenida Vitacura 3285

Citadino

90 m

Vitacura 3201

Quinto Cielo Gourmet al Vacio

140 m

Avenida Nueva Costanera 3339

Sushihana

170 m

Vitacura 2916

Romaria

240 m

Avenida Vitacura 3396 Casa9

Social Bar & Cocinas

220 m

Av Vitacura 3390

Reviews and Ratings

Feedback from previous guests about their experience.

Adam

United States, March 2025

5.2/10

My stay at Pullman Santiago Vitacura was quite good overall. The staff were incredibly friendly and went out of their way to assist me, making me feel welcomed. However, I faced some issues like slow service at the reception and a less than satisfactory breakfast selection.

Rooms

8.0

The room was spacious, clean, and quietly placed with beautiful views of the surrounding area. The decor was modern and comfortable, making for a relaxing stay.

Service

7.0

The service was warm and polite, but I did encounter a few staff members who seemed a bit disengaged, particularly during the check-in process. Despite this, the majority were attentive and helpful.

Location

9.0

The location was excellent, ideally situated for walks and jogging around Parque del Bicentenario. There were also great restaurants nearby, perfect for dining options.

Dining

6.0

Breakfast had a nice variety but fell short on protein options and the quality of the coffee. I would have liked to see more fresh options like made-to-order eggs.

Facilities

8.0

The pool area was lovely and clean, adding a nice touch to my stay. The hotel also offered necessary amenities like room service and shuttle service.

Anna

United States, November 2024

5.2/10

I enjoyed my stay at the hotel, especially the modern vibe and good location near restaurants and attractions like the tallest building in South America. The breakfast was decent with an option for self-serve coffee, but the furnishings showed some wear. Overall, while there were minor issues, the positives definitely outweighed the negatives during my visit.

Rooms

8.0

The rooms were spacious and clean with nice views, but some furniture showed signs of wear. I appreciated the comfortable beds and amenities like a mini safe and refrigerator.

Service

7.0

The service was hit or miss. Some staff members were friendly and accommodating, but others seemed a bit aloof, lacking the warm hospitality I'd hoped for.

Location

8.0

The hotel was in a quiet yet accessible area, close to good shopping and dining options. It was a bit away from the main tourist attractions, but that suited my needs for relaxation and convenience.

Dining

7.0

Breakfast offered a range of vegetarian options, but I wish there had been more variety and better coffee. I enjoyed scrambled eggs and fruit, but some items felt a bit bland over time.

Facilities

6.0

While the gym facilities were decent, I didn't use the pool or other amenities. However, the general maintenance could improve based on some reports about cleanliness.

Charles

United States, November 2024

6.0/10

My stay at Pullman Santiago Vitacura was mostly enjoyable, as I appreciated the modern design and excellent location. The staff was friendly and helpful, though I did experience some issues with room service and the pool temperature. Overall, I'd consider staying again.

Rooms

7.0

The rooms were spacious and comfortable, featuring a nice view of the golf course and mountains. I loved the adjustable temperature options, but I did find that my room wasn't cleaned one day.

Service

7.0

The service was warm and friendly, with staff being quite helpful overall. However, I encountered slow communication with the front desk during a couple of instances.

Location

8.0

I found the location excellent for my needs, as it was in a safe area with great restaurants nearby. Plus, it was convenient to reach the Metro and other attractions.

Dining

6.0

Breakfast offered a good mix of Chilean and American styles with plenty of fruits and pastries. However, I felt the selection was somewhat limited and could use some improvement.

Facilities

6.0

The hotel facilities were decent, though I was disappointed by the cold pool. I also wished for more amenities like refillable bathroom products rather than single-use containers.

Jim

United States, November 2024

6.0/10

I had a great stay at Pullman Santiago Vitacura. The location is perfect, surrounded by a variety of restaurants and shops. The service was friendly and attentive, and the breakfast options were diverse with some delicious finds. However, the shower had a tendency to splatter and create a bit of a wet mess, which was inconvenient.

Rooms

8.0

My Superior King Room was spacious and well-appointed, though I noticed some inconsistency with tea/coffee facilities across the rooms.

Service

9.0

The staff were super helpful, going out of their way to make me feel comfortable, especially during a busy Valentine's dinner.

Location

9.0

The hotel is nestled in a safe, modern neighborhood with easy access to shopping and dining options.

Dining

8.0

Breakfast was a highlight! I loved the fresh honeycomb and varied fruits, but I could've done without the odd mix-up with my milk.

Facilities

7.0

The amenities included a decent pool and gym, but the pool was a bit cold for swimming, which was a letdown.

Elizabeth

United States, November 2024

5.8/10

I had a mixed experience at Pullman Santiago Vitacura. The hotel is in a safe location with comfortable rooms, but I faced several issues with service and amenities. While the staff was friendly, there were significant gaps in housekeeping and breakfast quality. Overall, I would rate my stay as average.

Rooms

7.0

The rooms were spacious, clean, and offered nice hill views, though they could use better lighting and amenities like robes and slippers.

Service

5.0

While the staff was generally friendly, the service lacked consistency and oversight. I encountered slow responses and missed requests during my stay.

Location

8.0

The hotel is in a safe, upmarket area with various restaurants and a lovely park nearby, making it a convenient base for exploring Santiago.

Dining

5.0

Breakfast options were scarce, lacking protein and vegetable choices. The coffee was disappointing, and I expected more variety for a hotel of this standard.

Facilities

6.0

The hotel had basic amenities like a small pool and a fitness center, but the inconsistent housekeeping and service left something to be desired.